This privacy policy describes what data we collect about you, what we use it for, and how we keep it safe. It is intended to be clear and concise. If you have any questions please do not hesitate to contact us.

We may update this policy from time to time. The latest version will be published on this page. Last updated 12/07/2022.

If you are unhappy with the way we have handled your data please contact us as soon as possible, by phone, email or writing. If, following your complaint, you are unhappy with our response, you are entitled to complain to the Information Commissioner’s Office (ICO). For further information please see www.ico.org.uk/concerns.


Data gathered by this website

We gather and use limited information about individuals who use this website. We use this information to provide products and services; to enable certain website functions; and to present timely and relevant information to visitors.

We may collect the following technical data:

  • User data such as your IP address and details of your browser and device

Data you provide

This website collects the following information when you make a purchase:

  • Your name
  • Your contact information including email address, billing address and telephone number

We also collect the following information when you subscribe to updates:

  • Your name
  • Your email address
  • Verification details related to your purchase/gift

If you make a purchase on this site, your card information is not held by us; it is collected by our third-party payment processor (PayPal), who specialises in the secure online capture and processing of transactions, as explained below.

How we use this data

Collecting this data enables us to provide our products and services. Specifically, we may use data:

  • For our own internal records
  • To improve our products and services
  • To contact you with updates about your purchase
  • To contact you in response to a specific enquiry
  • To contact you via email or telephone for market research purposes

We will not share your personal information with or sell it to third-party marketers.

Our service partners

Personal data is not shared with any third parties for them to use for their own marketing purposes.  However, we may use the following third-party service providers named below to process and store your data:

  • PayPal, which securely captures and processes online transactions. Read PayPal privacy policy.
  • Mailchimp (The Rocket Science Group, LLC), which we use to manage email subscriber lists and send emails to our subscribers. Read Mailchimp privacy policy.
  • Google LLC, which provides our email service.
  • Ionos, Inc., which hosts this website.
  • Automattic, Inc., whose WordPress software (and associated add-ons) we use to manage the content of this website.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.


How to make a request about your data

You can contact us to ask us what data we hold about you, who has access to it and how it is being used. We will also delete any data about you that we hold if you ask us to.


Links to external websites

Our website may contain links to other websites. We have no control of websites outside of bentinckfarm.co.uk. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.


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